Refund Policy

 

Return & Refund Policy – FutureGiz

We want you to have a smooth and satisfactory shopping experience.

✅ Eligibility for Return

You may request a return within 7 days of delivery if:

  • The product is damaged, defective, or wrong item received

  • The product is unused, unworn, and in its original packaging

❌ Non-Returnable Items

The following items are not eligible for return:

  • Software, downloadable apps, or digital products

  • Products damaged due to misuse, mishandling, or unauthorized repairs

  • Items without original packaging, accessories, or invoice

🔄 Replacement Policy

  • Replacement will be initiated after verification of the returned product.

  • If a replacement is not available, a refund will be processed.

💸 Refund Process

  • Refunds are processed within 5–7 business days after approval.

  • Refunds will be credited to the original payment method.

🚚 Return Shipping

  • If the return is due to our error (damaged/defective/wrong item), return shipping is free.

  • For other valid returns, shipping charges may be deducted from the refund.

📝 How to Request a Return

Please email us with:

  • Order ID

  • Product name

  • Reason for return

  • Images/videos (if damaged or defective)

📧 Email: info@futuregiz.com

📞 Contact Us

For any shipping, return, or product-related queries: